Queues in Acquisition

Report Number: NPS-AM-10-048

Series: Acquisition Management

Category: Lean, Six Sigma

Report Series: Proceedings Paper

Authors: William Wiltschko

Title: Queues in Acquisition

Published: 2010-04-01

Sponsored By: Acquisition Research Program

Status: Published--Unlimited Distribution

Research Type: Other Research Faculty

Full Text URL: http://acquisitionresearch.net/files/FY2010/NPS-AM-10-048.pdf

Keywords: Queues, queuing theory, acquisition, product development, lean product development, cost of delay, utilization


Acquisition programs have inherent variability in their task durations, which often results in unforecasted completion delay. Using concepts from Lean Production and Lean Product Development, queues that are at the heart of these delays can be made visible and can be managed. Observing queues in acquisition programs can give early warning of project problems. Several techniques can be used to manage queues.