Measurement Issues in Performance Based Logistics Print E-mail
Written by Doerr, Eaton & Lewis   

File Name: NPS-LM-04-006

Authors: Ken Doerr, Donald R. Eaton, and Ira Lewis

Title: Measurement Issues in Performance Based Logistics

Published: June 2004

Sponsored by: Acquisition Chair, Naval Postgraduate School

Full Text URL: http://www.acquisitionresearch.net/_files/FY2004/NPS-LM-04-006.pdf

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Abstract:  

Performance Based Logistics is an acquisition reform that is intended to improve weapon systems logistics by reducing cost, improving reliability, and reducing footprint.  It is an extension of a broad process of rationalizing, and in many cases outsourcing government services.  As with other examples of governmental service outsourcing measurement issues arise, in the gap between governmental objectives and service measurement, and in the contrast between clear profit-centered vendor metrics, and more complex mission-oriented governmental metrics.  Beyond this however, PBL presents new challenges to the relationship between governmental agencies and their service vendors.  In many cases, weapons systems logistical support involves levels of operational risk that are more difficult to measure and more difficult to value than other government services.  We discuss the implications of operational risk and other measurement issues on PBL implementation.

Keywords: Performance Based Logistics, PBL, Acquisition Reform, Weapon Systems Logistics, Outsourcing, Risk Management, Future Logistics Enterprise

About the Authors:

Kenneth Doerr is Associate Professor of Operations Management, Graduate School of Business and Public Policy, Naval Postgraduate School, Monterey, CA.  His interests include work design, decision making, and integrated risk management.

Ken Doerr
Associate Professor
Graduate School of Business & Public Policy
Naval Postgraduate School
Monterey, CA 93943
Phone: (831) 656-3625
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RADM Don Eaton, USN (retired) was the Admiral Stanley Arthur Chair of Logistics and is a Senior Lecturer at the Naval Postgraduate School.  His interests include enabling the Future Logistics Enterprise and the increased effectiveness of reliability management in the acquisition logistics process.

Don Eaton
Senior Lecturer
Graduate School of Business & Public Policy
Naval Postgraduate School
Monterey, CA 93943
Phone: (831) 656-3616
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Ira Lewis is Associate Professor of Logistics, Graduate School of Business and Public Policy, Naval Postgraduate School, Monterey, CA.  His interests include transportation, public policy, and the impact of information technology on logistics.

Ira A. Lewis
Associate Professor
Graduate School of Business & Public Policy
Naval Postgraduate School
Monterey, CA 93943
Phone: (831) 656-2464
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The research presented in this report was supported by the Acquisition Chair of the Graduate School of Business & Public Policy at the Naval Postgraduate School.

To collaborate on Defense Acquisition Research or to become a research sponsor, please contact:

RADM James B. Greene, USN, (Ret), Acquisition Chair
Tel: (831) 656-2092
Fax: (831) 656-2253
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